Shipping policy
Shipping Policy
At La Banana, we are committed to processing and delivering your orders as quickly as possible.
Order Processing
Orders are processed after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship within the United Arab Emirates (UAE).
Shipping Fees
Shipping charges are calculated and displayed at checkout before your order is confirmed.
Estimated Delivery Time
Orders are typically delivered within 1–3 business days from the date of dispatch.
During periods of high order volume, promotional campaigns, public holidays, or unforeseen circumstances, processing and delivery may take up to 7–10 business days.
We appreciate your patience during these periods and will always do our best to dispatch your order as quickly as possible.
Order Tracking
Once your order has been dispatched, shipment updates may be provided by the courier, where available.
Delivery Information
Customers are responsible for providing accurate shipping information, including the delivery address and contact details.
La Banana is not responsible for delivery delays resulting from incorrect or incomplete information provided by the customer.
If a shipment is returned due to an incorrect address, unsuccessful delivery attempts, or failure to respond to the courier, additional shipping or redelivery charges may apply.
Shipping Delays
While we strive to deliver all orders within the estimated timeframe, delays caused by the courier, weather conditions, public holidays, or other circumstances beyond our reasonable control may occasionally occur.
Contact Us
If you have any questions regarding your shipment, please contact us at:
Email: store.labanana@gmail.com